Quality Assurance
The Mitsubishi Chemical Group contributes to the realization of comfortable and healthy lifestyles for people around the world by delivering safe and reliable products and services.
Approach and Policy
We have established the Mitsubishi Chemical Group Charter of Corporate Behavior to serve as its code of conduct. To more effectively implement this charter, we have adopted the following quality policy.
Quality Global Policy of the Mitsubishi Chemical Group
The Mitsubishi Chemical Group establishes the following guidelines of conduct in order to contribute to the realization of comfortable and healthy lifestyles for people around the world by delivering safe and reliable products and services.
- We will put customer safety first and provide quality products and services backed by scientific evidence.
- Each of us will properly manage quality with high ethical standards and comply with relevant laws and regulations, official standards, international norms, and individually concluded commitments.
- We will listen sincerely to various requests, opinions, enquiries, and complaints regarding quality, consider them from the other party's perspective, respond appropriately and use this information to continuously improve our products, processes and systems.
- We will constantly pursue advanced technologies and knowledge in order to continue to deliver products and services of safer and more reliable quality.
Core Measures
Mitsubishi Chemical Corporation Initiatives
As an integrated chemical company that provides a wide array of products and services to customers in a broad range of industries, it is Mitsubishi Chemical Corporation (MCC)’s duty to prevent quality and product liability issues while working to further increase customer satisfaction by offering safe, reliable products and services, under the Quality Assurance Policy.
